This policy explains when an order placed with GIRI AUTO STYLING SDN BHD 202601034252 (1696347-D) may be cancelled, what the customer must do to cancel one, and how an approved refund is returned.
What is the cancellation window?
The window opens at the point of purchase; it is short, and it is fixed:
Within 24 hours of purchase, an order may be cancelled for a full refund.
After 24 hours cancellation may not be possible: the order may by then have been processed or shipped.
What is the procedure, and when is the refund returned?
Eligibility is verified before a cancellation is granted; the refund then follows the route the payment took:
The customer contacts our customer service team without delay, quoting the Order Number.
Our support team checks the status the order has reached and confirms whether it remains eligible for cancellation.
An approved cancellation is refunded to the original payment method.
Refunds require 7–14 business days to be processed and to register in the customer’s account.
On any further matter concerning a cancellation, reach us through any of the channels below.
📧 Email: giriautostyling@outlook.com
🏢 Address: 26-02, JALAN MOLEK 2/2, TAMAN MOLEK, 81100 JOHOR BAHRU, JOHOR
🌐 Online: https://giriautostyling.com/contact-us/